Shipping and Refunds
Dora Herbal Shipping and Refund Policy
Shipping Policy:
Order Processing Time:
All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Methods:
We offer standard and expedited shipping options. The estimated delivery time varies based on the selected shipping method and destination.
Shipping Costs:
Shipping costs are calculated at checkout based on the selected shipping method and the total weight of your order. Free shipping may be available for orders over a certain amount.
Tracking Your Order:
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order online.
International Shipping:
We currently offer international shipping. Additional customs fees or taxes may apply, and the customer is responsible for these costs.
Refund Policy:
No Refunds:
Please note that all sales are final. We do not accept returns or issue refunds for any purchases. If you receive a damaged or defective product, please contact us within 7 days of receipt for a replacement.
Exchanges:
If you received the wrong item or a damaged product, please contact us to discuss exchange options. Exchanges are subject to availability.
Customer Support:
If you have any questions about your order or our policies, please contact our customer support team at +91 96674 43955.